ABOUT:

Krafty-King was founded on 1 September 2012 as a supplier of scrapbooking kits which then evolved into classes. Krafty-King classses are meant to be relaxed and stress-free, to encourage you to enjoy this wonderful hobby and to inspire you.  Classes are open to all levels of scrapbookers, including beginners.

 

My love for this hobby has taken me on a journey that I never thought was possible.  As a fellow crafter to another, Krafty-King supports locally handmade products suitable to the scrapbooking industry.  Krafty-King also aims to promote South African brands as far as possible.  Imported products will be limited, but not excluded, as scrapbookers simply cannot resist a beautiful product! 

Should there be a specific product that you are looking for, and is not available in this store, please contact kraftykinginfo@gmail.com and I will try my best to source the product for you.

 

Krafty-King will endeavour to provide you with the best quality products at the best possible prices.

PRE-ORDER:

FOR NEW PRODUCT LAUNCHES:
1. Prior to the product/s launching at the supplier, you can pre-order your requirements by sending an E.MAIL

      to kraftykinginfo@gmail.com.
2. Krafty-King will then CONFIRM your pre-order once the order has been placed at the supplier (morning of

      launch - you snooze you lose!), as it is subject to stock availability.
3. IMMEDIATE PAYMENT is then required upon confirmation of pre-order.
4. Your pre-order will be sent to you as soon as it is DELIVERED by the supplier to Krafty-King (usually within 5

      working days).

FOR PRODUCTS IN THE ONLINE STORE:

1.  Select the product and place it in your shopping cart and proceed as normal to checkout.

2.  Krafty-King will CONFIRM availability of the product at the supplier.

3.  Once payment has been received, the order will be placed at the supplier.

4.  Your pre-order will be sent to you as soon as it is DELIVERED by the supplier to Krafty-King (usually withing 5 working days).

PAYMENT:

All payments are made off line.  Once you have completed your order, Krafty-King will e.mail you with the total amount and banking details.  Please provide Krafty-King with proof of payment via e.mail to kraftykinginfo@gmail.com.  Unless otherwise stated, all orders will be shipped within 1 - 2 working days following receipt of payment.

 

All orders must be paid for within 24 hours, thereafter the transaction will be cancelled.

Any order placed during a sale period must be paid with IMMEDIATE EFFECT!

SHIPPING:

Krafty-King uses Fastway Couriers for all designated main areas.  Where Fastway Couriers are unable to provide a cost-effective service , Krafty-King will then use Postnet where clients have the option of collecting their order from the nearest Postnet office or opting to have the order delivered door-to-door.

 

Due to the unreliablity of the South African Postal Service, this option is not available.  Krafty-King will endeavour to use cost-effective couriers as far as possible.

 

Krafty-King undertakes to ensure that the order is securely packaged and is not responsible for damaged or lost goods.

 

SHIPPING OPTIONS:

Delivery within Midstream Estate (no charge).  Please contact Krafty-King to make an arrangement.

R90 Door-to-Door to designated MAIN AREAS only (under 2kg).  If Fastway does not courier at the standard rate to your area, the amount on your order will be adjusted for shipping via Postnet.

R100 Postnet to Postnet (under 5kg).  Please provide the details of your nearest Postnet branch under the address details at checkout.

Order value over R1000 (no charge).  This applies to individual orders only!  Example: If you are three friends wanting to share a bag, then one of you must still pay for shipping and arrange the shared cost directly with the others.  If one of the orders exceeds R1000, then shipping will be free.  Three individual orders of R350 will not qualify!

STORE-IT option allows you to accumulate your orders and have them shipped together (up to 21 day storage period). You must pay for each order as it is gets placed and then include the relevant shipping option with your last order.  Shipping will only be free if the total value of your orders is over R1000.

4:RETURNS

RETURNS:

All goods are sold voetstoots and without warranties or representations express or implied which have been given or made in respect thereof.

 

Unless Krafty-King receives notification in writing within 24 hours of the receipt of the goods that any one of them is damaged or defective in any way or is delivered in error, it shall be taken that the goods were in good condition and not subject to any defect of any kind and were not delivered in error.  Krafty-King will endevour to securely package the goods and is in no way repsonsible for damage or losses incurred during shipment. For merchandise damaged in transit, please contact the relevant freight company to inspect the goods and to file a freight claim.

 

Unless Krafty-King receives notification within 24 hours of the date of receipt by the purchaser of a consignment of goods that there was any shortfall or error in such consignment, then it shall be deemed the goods delivered were correct in all respects and that the invoice or accompanying delivery shall be prima facie proof of the correctness thereof and should any dispute arise, the purchaser shall have the onus to prove that there was a shortage of goods or that the goods were delivered in error or that the goods were delivered in error or that the goods were subject to a defect.  

 

Krafty-King shall not be obliged to refund the purchaser with the purchase price of any goods returned until actually received by Krafty-King in the original packaging and an acknowledgement of receipt issued and the nature of the damage is acknowledged by Krafty-King.  No goods will be accpeted for return after 14 days from the date of delivery.  A minimum of 20% handling charge is levied on all returned goods.